– If there are multiple people in one room who are each connected using their own telephone, try these tips: Avoid multiple connections in a single room.If you are already using a land line phone, try using another one if it is available. If you are using a cell phone, try using a land line phone it's possible that you have low cell service. – There might be an issue with your telephone itself. The speaker phone might be causing unwanted feedback. – If you are using speaker phone, try switching to regular mode or using headphones instead. Try dialing in again to see if the connection is better. – An unknown issue might have occurred when you connected to the audio conference. –If you dialed in with your telephone but GoTo Training thinks you are using Computer mode, then it is probably picking up your audio from both sources! See How do I connect to audio using my phone? Make sure you have selected Phone mode in GoTo Training. ![]() – If you weren't able to resolve your feedback issues, then try muting yourself when you aren't speaking to avoid having the unwanted noise disrupt the session. Mute the microphone when you aren't speaking.If you cannot move away from these sources of noise, then try muting yourself when you aren't speaking. – There could be something in your environment that is causing the unwanted noise, such as a fan blowing directly into your microphone or other voices if you are in a public area. Check for sources of background noise.– The built-in speakers on your computer might be playing back the sound that your built-in mic is picking up, which could cause an echo. Try lowering the volume of your built-in speakers.Also be sure to move any hand-held electronic devices (such as an iPhone) away from your mic and speakers, as this can cause feedback. ![]() – If you are using a standalone microphone (i.e., not the built-in one on your computer or a headset), try moving it further away from your mouth.
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